This page describes how the website www.hotgreenpower.it is managed with reference to the processing of personal data of users who consult it. This is information provided pursuant to European Regulation 679/2016 on the protection of natural persons with regard to the processing of personal data, as well as the free circulation of such data (hereinafter also “Regulation”) for users of our site’s services, which are provided via the internet. The information is not valid for other websites that may be accessed through our links, for which the Data Controller is in no way responsible.
The data controller
The Data Controller for personal data processed following consultation of our site is Termal Sales S.r.l. (hereinafter “Data Controller”), with registered office at Via della salute, 14 – Bologna.
Purposes of processing and legal basis
The data will be subject to computer or manual processing by us for the following purposes:
- to fulfill your information requests (contacts via form at the link https://www.hotgreenpower.it/en/contacts/, https://www.hotgreenpower.it/en/request-a-quote/).
The legal basis for processing is the fulfillment of your request and any pre-contractual relationship.
The provision of data is necessary to pursue the aforementioned purposes.
Furthermore, subject to your consent, your data may also be processed to carry out the following activities:
sending you commercial, promotional, and/or advertising information about our products and services. The contact methods with which the aforementioned activities will be carried out are: e-mail, SMS, postal mail, or telephone contact, provided by you; the legal basis for these activities is express consent
communicating your data to third-party companies belonging to the Termal group that may send you independent commercial, promotional, and/or advertising information via e-mail, SMS, postal mail, or telephone contact, provided by you; the legal basis for these activities is express consent.
The Data Controller will not collect, under any circumstances, “special” data within the meaning of the regulation or information relating to your behavior while browsing the site.
Optional nature of data provision
Apart from what is specified for browsing data, the user is free to provide personal data to request the services offered by the company. Failure to provide such data may make it impossible to obtain the requested service.
Types of data processed
Browsing data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.
Data voluntarily provided by the user
The optional, explicit, and voluntary sending of e-mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.
Specific summary information will be progressively reported or displayed on the site pages set up for particular services on request.
Place of processing
Processing connected to the web services of this site takes place in Italy, at the aforementioned company headquarters, and is handled by employees and collaborators of the Data Controller in charge of processing.
Processing methods
Personal data are processed with predominantly automated methods and will be stored in a way that minimizes, through the adoption of appropriate and preventive security measures, the risks of destruction or loss, even accidental, of the data themselves, of unauthorized access, or of processing not permitted or not in accordance with the purposes of collection.
Data retention periods
The data will be kept only for the time necessary to achieve the purpose for which they were collected, except for different needs arising from legal obligations. Subsequently, personal data will be deleted or anonymized. Personal data will be kept for 24 months from your request or from the last useful contact.
Communication of data
Data derived from the use of the Site may be communicated to subjects who deal with site management, to technological and instrumental partners used by the Data Controller for the provision of services requested by users, as well as to subjects whose faculty to access the data is recognized by provisions of law and/or secondary legislation. Personal data provided by users who send requests for informational material (information requests, answers to questions, etc.) or other communications are used solely for the purpose of performing the service or provision requested and are communicated to third parties only if this is necessary for that purpose.
The data will not normally be transferred outside the European Union. The possible transfer of data outside the European Union will only be to subjects that guarantee an adequate level of protection of the processing and/or to countries for which the competent Authorities have issued an adequacy decision and to subjects that have provided suitable guarantees for data processing through adequate regulatory/contractual instruments such as, for example, the signing of standard contractual clauses.
Rights of data subjects
In relation to the processing of personal data, the data subject may contact the Data Controller by writing to the e-mail address privacy@termal.it, to assert their rights as provided for by the Regulation.
Specifically, the data subject may:
- access their personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they may be communicated, the applicable retention period, the existence of automated decision-making processes, including profiling, and, at least in such cases, significant information on the logic used, as well as the importance and possible consequences for the data subject, if not already indicated in the text of this Information;
- obtain without delay the rectification of inaccurate personal data concerning them;
- obtain, in the cases provided for by law, the erasure of their data;
- obtain the restriction of processing or to object to it, when permitted based on the legal provisions applicable to the specific case.
If deemed appropriate, you may lodge a complaint with the Supervisory Authority.
Minors
No personal data should be entered on the site by minors without the prior consent of parents or guardians. The Data Controller encourages all parents and guardians to instruct minors on the safe and responsible use of their personal data on the Internet. The Data Controller, however, undertakes not to knowingly store or use any personal data collected from minors for any purpose, including disclosure to third parties.
Links to other websites
On the Data Controller’s web pages, you can find hypertext links (Hyperlinks) with other websites, proposed to provide a better service to its users. The Data Controller is in no way responsible for the content of websites that users might access through its site. The existence of a Hyperlink to another site does not therefore imply approval or acceptance of responsibility by the Data Controller regarding the content of the new site accessed, also in relation to the policy adopted for the processing of personal data, as well as its use.
Cookie policy
This website uses cookies and similar technologies to ensure the correct functioning of procedures and improve the experience of using online applications. A cookie is a small text file that is sent to your browser so that it can be recognized upon your return. When reference is made to cookies within this information, all other similar technologies (tags, scripts, etc.) are also included. Cookies allow the Data Controller to collect data on the use of the website, such as the pages visited and the duration of the user’s session.
Specifically, this site uses session cookies and permanent cookies.
- Session cookies allow tracking of browsing data, such as the web pages visited and the options used. When the Internet browser is closed, the session ends and the cookie is deleted.
- Permanent cookies, on the other hand, allow the website to recognize the user at the time of subsequent visits.
On this site, the Data Controller uses the following types of cookies.
Technical” cookies
These are cookies functional to navigation and guarantee safe and efficient exploration of the site. The cookies in this category include both persistent cookies and session cookies. In the absence of such cookies, the site or certain portions of it may not function properly. Therefore, they are always used, regardless of user preferences. The duration of these cookies is strictly limited to the work session or they may have a longer duration in order to remember the visitor’s choices. Disabling strictly necessary cookies may compromise the user experience and navigation of the website.
“Analytical” cookies
These are cookies used to collect and analyze traffic and the use of a website by users. These are first- or third-party cookies collected and managed to monitor the system and improve site performance (performance cookies). The deactivation of these cookies can be performed without any loss of functionality.
“Profiling” cookies
These are cookies used to track the user’s navigation on the network and create profiles on their tastes, habits, choices, etc. These cookies allow transmitting to the user’s terminal advertising messages in line with preferences already expressed by the same user during online browsing.
Only if the user has given their consent, the site installs cookies that are not strictly necessary in such a way as to allow the user to browse the website with all functionalities; in the absence of consent, these cookies will be blocked.
List of cookies used on this site
The detailed list of cookies used on this site is summarized in the banner where the user can indicate which category of cookies, beyond technical cookies, may be installed.
Total or partial disabling of cookies
The total or partial disabling of technical cookies may compromise the use of the site’s functionalities.
Disabling “third-party” or analytical and/or profiling cookies does not affect navigability in any way.
You can modify your cookie preferences by clicking on the initial banner or on the icon
The setting can be defined specifically for different websites and web applications. The best browsers, in fact, allow you to define different settings for “proprietary” cookies and for “third-party” cookies.
Below we indicate how to proceed with the disabling of cookies through some browsers.
Edge
- Open Microsoft Edge
- Select Settings and more > Settings > Privacy, search, and services.
- Under Clear browsing data, select Choose what to clear.
- Under Time range, choose a time range.
- Select “Cookies” and other site data, then Clear now.
Chrome
- Select the Chrome menu icon.
- Select Settings.
- In the “Privacy and security” section, click on Cookies and other site data.
- Click on See all cookies and site data. Remove all.
- Confirm by clicking on Clear all.
Firefox
- Click on the menu button and select Options.
- Select the Privacy and Security panel.
- In the Enhanced Tracking Protection section, select Custom and check the Cookies box.
- Use the drop-down menu to choose the types of cookies to block
- Close the “about: preferences” page. Any changes you’ve made will be saved automatically.
Explorer
- In Internet Explorer select the tools button and then select Internet Options.
- Select the Privacy tab and, under Settings, select Advanced, then choose whether you want to accept, block, or be prompted for first-party or third-party cookies.
Safari
- Go to the Safari menu (icon in the top right of the browser) and select Preferences.
- In the pop-up window that opens, select the Security icon (in the shape of a padlock).
- Under “Accept cookies”, select the “Never” button.